For airfreight and courier services, the chargeable weight is either the actual weight or the volumetric weight, whichever is larger.

The actual weight is what the scales are tipped at.

The volumetric weight is calculated as below. Please note that it is different for air freight compared to courier. If you have any doubts over which your consignment will be charged on, please ask us.

Courier consignments

length (cm) x width (cm) x height (cm) / 5000

If you have multiple boxes, you need to do this for each box and add the volumetric weight for each box
together to get the total volumetric weight.

Example - 1 box @ 50cm x 50cm x 50cm has a volumetric weight of 25kg

Air freight consignments

length (cm) x width (cm) x height (cm) / 6000

If you have multiple boxes, you need to do this for each box and add the volumetric weight for each box
together to get the total volumetric weight.

Example - 1 box @ 60cm x 60cm x 60cm has a volumetric weight of 36kg

If you have any questions at all, please call us free on 0800 454648.

Thank you.